Effective Date: 27 June 2026
Last Updated: 27 June 2026
Welcome to JNS Cloud Solutions (Pty) Ltd ("JNS Cloud Solutions", "JNS", "we", "our", or "us"). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit www.jnsgroups.com, use our services, or interact with us.
This policy has been prepared in accordance with the Protection of Personal Information Act, 2013 (POPIA) of South Africa and, where applicable, the General Data Protection Regulation (GDPR).
1. Company Information
JNS Cloud Solutions (Pty) Ltd
Website: https://www.jnsgroups.com
Email: info@jnsgroups.com
Business Location: South Africa
2. Information We Collect
We may collect the following categories of information:
Personal Information
• Full Name
• Email Address
• Telephone Number
• Company Name
• Job Title
• Country
• Information submitted through contact forms
• CV/Resume when applying for employment
• Employment history
• Skills and certifications
• LinkedIn profile (if provided)
Technical Information
When you visit our website we automatically collect:
• IP Address
• Browser type
• Device information
• Operating system
• Screen resolution
• Time zone
• Website pages visited
• Time spent on pages
• Click behaviour
• Scroll activity
• Session recordings
• Heatmaps
• Referral source
• Cookies
• Unique identifiers
3. How We Collect Information
Information may be collected when you:
• Visit our website
• Submit a contact form
• Apply for jobs
• Register for training
• Download resources
• Subscribe to newsletters
• Contact us by email
• Participate in surveys
• Attend webinars
• Request quotations
• Engage with our AI services
4. How We Use Your Information
We use personal information to:
• Respond to enquiries
• Provide requested services
• Process job applications
• Recruit candidates
• Deliver AI training programmes
• Improve our website
• Improve customer experience
• Analyse website performance
• Maintain security
• Detect fraud
• Comply with legal obligations
• Send newsletters (with consent)
• Communicate project updates
• Provide customer support
5. Website Analytics
Microsoft Clarity
We use Microsoft Clarity to understand how visitors interact with our website through:
• Heatmaps
• Session recordings
• Click tracking
• Scroll tracking
• Device information
• Browser information
• Anonymous usage analytics
Microsoft Clarity helps us improve website usability and user experience.
Microsoft Clarity: https://learn.microsoft.com/clarity/
Microsoft Privacy Statement: https://privacy.microsoft.com/
Google Analytics
We may use Google Analytics to collect anonymous information regarding:
• Website traffic
• Visitor demographics
• Page performance
• Visitor behaviour
• Device usage
• Geographic location (approximate)
Google may use cookies to collect this information.
More information: https://policies.google.com/privacy
LinkedIn Insight Tag
Our website may use the LinkedIn Insight Tag to:
• Measure advertising performance
• Understand visitor demographics
• Improve marketing campaigns
• Build professional audiences
LinkedIn Privacy Policy: https://www.linkedin.com/legal/privacy-policy
6. Cookies
Our website uses cookies to:
• Keep the website functioning
• Improve performance
• Analyse visitor behaviour
• Remember preferences
• Measure marketing effectiveness
Cookies may include:
• Essential Cookies
• Analytics Cookies
• Functional Cookies
• Marketing Cookies
Users can disable cookies through their browser settings.
7. Legal Basis for Processing
Depending on your location, we process information based on:
• Your consent
• Performance of a contract
• Compliance with legal obligations
• Legitimate business interests
• Recruitment processes
• Protection of our services
8. Recruitment Information
When applying for employment, contract work or freelance opportunities, we may collect:
• Resume/CV
• Qualifications
• Certifications
• Employment history
• References
• Portfolio
• Skills assessments
Recruitment information is used solely for employment purposes.
9. AI Services
If you interact with our Artificial Intelligence solutions, we may process:
• Chat interactions
• Uploaded documents
• User prompts
• Generated responses
• Usage statistics
We encourage users not to upload confidential or highly sensitive personal information into AI systems unless specifically requested.
10. Sharing Your Information
We do not sell personal information.
We may share information with:
• Microsoft
• Cloud hosting providers
• Recruitment partners
• Legal authorities (when required)
• Professional advisors
• Service providers supporting our operations
All third parties are expected to comply with applicable privacy laws.
11. International Transfers
Your information may be processed or stored outside South Africa where our service providers operate. We take reasonable steps to ensure that appropriate safeguards are in place for international transfers.
12. Data Security
We implement appropriate technical and organisational security measures, including:
• HTTPS encryption
• Secure cloud infrastructure
• Access controls
• Password protection
• Firewall protection
• Security monitoring
• Data backups
• Employee confidentiality obligations
While we strive to protect your information, no method of transmission over the internet is completely secure.
13. Data Retention
We retain personal information only for as long as necessary to:
• Provide services
• Meet contractual obligations
• Comply with legal requirements
• Resolve disputes
• Support recruitment activities
Information that is no longer required will be securely deleted or anonymised.
14. Your Rights
Subject to applicable law, you may have the right to:
• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Object to processing
• Withdraw consent where processing is based on consent
• Request restriction of processing
• Request data portability (where applicable)
• Lodge a complaint with the relevant supervisory authority
To exercise these rights, contact us using the details below.
15. POPIA Compliance
In accordance with South Africa's Protection of Personal Information Act (POPIA), we are committed to:
• Processing personal information lawfully and fairly
• Collecting only information necessary for our services
• Protecting personal information through appropriate security measures
• Respecting the rights of data subjects
• Promptly addressing privacy-related concerns
16. Children's Privacy
Our website and services are not intended for children under the age of 18. We do not knowingly collect personal information from minors.
17. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites. We encourage you to review their privacy policies before providing personal information.
18. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technologies, or legal obligations. The revised version will be published on this page with an updated effective date.
19. Contact Us
JNS Cloud Solutions (Pty) Ltd
🌐 Website: https://www.jnsgroups.com
📧 Email: info@jnsgroups.com
Consent
By using www.jnsgroups.com, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and processing of your information as described herein.
Recommended Additional Policies
For a professional, enterprise-ready website, you should also publish:
1. Cookie Policy (required when using Microsoft Clarity, Google Analytics, LinkedIn Insight Tag, etc.)
2. Terms & Conditions
3. POPIA Privacy Notice
4. AI Acceptable Use Policy
5. Recruitment Privacy Notice (for job applicants)
6. Data Processing Agreement (DPA) (if you provide services to clients processing personal data)
Together, these documents provide a strong legal and privacy framework for your South African business while supporting international visitors.